WhatsApp Business APIMeta Partner

Scale customer conversations on WhatsApp

As an official Meta Tech Partner, Celetel gives you direct WhatsApp Business API access — secure, scalable conversations with verified sender identity.

Automated notifications

Order updates, reminders, payments, and shipping alerts on WhatsApp.

Two-way conversations

Support and sales with agents or AI chatbots in a shared inbox.

Rich media support

Images, PDFs, videos, location pins, and interactive buttons.

WhatsApp preview

Conversations that convert

Approved templates, interactive buttons, and read receipts — the customer experience on WhatsApp Business API.

  • Delivery & read receipts in real time
  • CTA buttons and quick replies
  • Meta-approved template messaging
9:41
Celetel
business account · online
Today
Template

Your order is on the way

Hi Priya, order #CL-2847 ships today. Track delivery and manage your order below.

Track order
Need help?
10:14 AM

Track order

10:15 AM

Your package is out for delivery. ETA 2–4 PM today. Tap below anytime for support.

10:15 AM

Capabilities

Everything you need to run whatsapp business in production.

Template messages

Pre-approved templates for alerts and reminders at scale.

Interactive messages

Lists, reply buttons, and CTAs to guide journeys.

Chatbot integration

Automate FAQs, bookings, and support 24/7.

Broadcast campaigns

Promotional messages to opted-in customers with tracking.

Multi-agent inbox

Route chats to the right team with collision detection.

Proven performance

Metrics that matter when you message at scale.

~98%

Open rates

~14%

Conversion

~49%

Click rates

~70%

Engagement

Built for production

Official API access

Direct Meta partner integration with enterprise reliability and high deliverability.

Chatbot & automation

No-code bots and workflows for queries, bookings, and support.

Campaign analytics

Delivery, reads, clicks, and ROI with exportable reports.

Built for every industry

E-commerceBFSIHealthcareTravelEducationLogistics

Results that matter

How teams use WhatsApp Business to deliver measurable outcomes.

TeleMax

WhatsApp Business API cutting support cost by 40%

Enabling two-way rich media conversations at scale, replacing traditional call center volume with automated messaging flows.

40% cost reduction3× faster response2M+ users

FAQ