WhatsApp Business APIMeta Partner

Scale customer conversations on WhatsApp

As an official Meta Tech Partner, Celetel gives you direct WhatsApp Business API access, secure, scalable conversations with verified sender identity.

Automated notifications

Order updates, reminders, payments, and shipping alerts on WhatsApp.

Two-way conversations

Support and sales with agents or AI chatbots in a shared inbox.

Rich media support

Images, PDFs, videos, location pins, and interactive buttons.

WhatsApp preview

Conversations that convert

Approved templates, interactive buttons, and read receipts, the customer experience on WhatsApp Business API.

  • Delivery & read receipts in real time
  • CTA buttons and quick replies
  • Meta-approved template messaging
9:41
Celetel
business account · online
Today
Template

Your order is on the way

Hi Priya, order #CL-2847 ships today. Track delivery and manage your order below.

Track order
Need help?
10:14 AM

Track order

10:15 AM

Your package is out for delivery. ETA 2–4 PM today. Tap below anytime for support.

10:15 AM

Capabilities

Everything you need to run whatsapp business in production.

Template messages

Pre-approved templates for alerts and reminders at scale.

Interactive messages

Lists, reply buttons, and CTAs to guide journeys.

Chatbot integration

Automate FAQs, bookings, and support 24/7.

Broadcast campaigns

Promotional messages to opted-in customers with tracking.

Multi-agent inbox

Route chats to the right team with collision detection.

Proven performance

Metrics that matter when you message at scale.

~98%

Open rates

~14%

Conversion

~49%

Click rates

~70%

Engagement

Built for production

Official API access

Direct Meta partner integration with enterprise reliability and high deliverability.

Chatbot & automation

No-code bots and workflows for queries, bookings, and support.

Campaign analytics

Delivery, reads, clicks, and ROI with exportable reports.

Built for every industry

E-commerceBFSIHealthcareTravelEducationLogistics

Results that matter

How teams use WhatsApp Business to deliver measurable outcomes.

TeleMax

WhatsApp Business API cutting support cost by 40%

Enabling two-way rich media conversations at scale, replacing traditional call center volume with automated messaging flows.

40% cost reduction3× faster response2M+ users

FAQ